01
A conversation.
Not another loose end.
Use business text messaging to communicate with prospects and clients, confirm details, and keep the conversation moving.
Business messagingCRM & marketing automation for law firms
Your next client
needs a next step.
Bring inquiries, conversations, appointments, and follow-up into a more organized process—with Cogent CRM and a team that helps you put it to work.
Technology is the starting point. The process makes it useful.
A clearer path forwardINTAKE → FOLLOW-UP
01 / CONNECTInquiry received.
Start with the conversation.
02 / RESPONDKeep it moving.
A timely message. A clear next step.
03 / SCHEDULEMake time to talk.
Book the consultation.
A follow-up process your team can follow.
Illustrative workflow · Not a product screenshot
BUILT FOR THE BUSINESS SIDE OF YOUR FIRM
Connect. / Schedule. / Follow up. / Build your reputation.
The space between interest and intake
Good conversations deserve
better follow-through.
An inquiry comes in. Someone needs a reply. A consultation needs scheduling. Then the phone rings again.
Cogent brings the tools for those moments into a more connected process, so your team has a practical way to move the conversation forward.
One platform. The important touchpoints.
Keep the next step
within reach.
From the first message to the review request, give your firm tools that support the way relationships actually develop.
A conversation.
02
Make the appointment
the easy part.
Let people book online and use appointment reminders to help them prepare for their next conversation with your firm.
Consultation scheduling03
Your reputation.
Given attention.
Build review requests into your follow-up process and stay aware of new feedback, without relying on a reminder to yourself.
Reviews & reputation04
Help people find
the right information.
Manage your firm's business listings so prospective clients can find more consistent contact and location information online.
Business listingsFeatures and configuration depend on your firm's setup. We'll walk through what fits during your demo.
Software + hands-on help
A login isn't
an intake process.
You don't need another platform to figure out alone. We help connect the tools to the work your team does every day.
See what fits your firm Practical setup. A more deliberate follow-up.
- 01
Start with your process.
Talk through how inquiries arrive, who responds, and where the next step gets harder than it needs to be.
- 02
Configure the right tools.
Work with our team on messaging, scheduling, and follow-up that fit your firm's day-to-day workflow.
- 03
Put it into practice.
Give your team a clearer process to work from, then identify what needs adjusting as you use it.
Let's make the next step clear